FAQs
WHAT AREAS DO YOU SERVICE?
We gladly deliver to Dorchester, Berkley, and most of Charleston County. We also offer daily pickup our commercial kitchen space located in North Charleston by appointment.
WHY IS THE DATE I WOULD LIKE MY BOARD NOT AVAILABLE ON THE CALENDAR?
The days that we are closed, at order capacity for the day, or unavailable will be "grayed out" on the calendar.
HOW MUCH IS THE DELIVERY FEE?
Delivery fees are calculated by distance from our kitchen address in North Charleston. The system will display the fee at checkout.
The website will cut off orders for the next day at noon the day before. However, the earlier you can order, the better. We very much appreciate at least a few day's notice. Some dates do fill up, especially weekends. Any date on the calendar that is grayed out, no longer has availability.
HOW LONG WILL MY BOARD STAY FRESH?
We recommend consuming your board within 24-48 hours for optimal quality. However, if you need to serve the board at a later time, please let us know when ordering so that we can double wrap your board and choose ingredients that will hold their quality longer.
WHAT WILL BE ON MY BOARD?
All boards are custom designed based on what is seasonally available, and no two boards will be exactly the same. We use high-quality charcuterie meats and cheeses and the freshest produce we can find. We source our favorite items from suppliers across the country as well as collaborate with local businesses to offer fresh products. We use locally grown produce when available. We also shop at Trader Joe's, Whole Foods, and local wholesalers.
HOW MANY PEOPLE WILL MY BOARD SERVE?
Recommended serving sizes are listed with each board description. If you are entertaining big eaters, we suggest sizing up your board.
WHAT IF I HAVE ALLERGIES OR DIETARY RESTRICTIONS?
If you have allergies or dietary restrictions, please leave appropriate notes during checkout so we can make arrangements for your order. Please Note - Nosh works in a shared commercial kitchen space, and while we take every precaution to prevent allergens in your order, it is possible that cross contamination may occur.
DO YOU HANDLE LARGE, CORPORATE, OR CATERING ORDERS?
Absolutely. Please contact us for availability.
IS NOSH BOARDS A LICENSED BUSINESS?
We are licensed by the state and all counties serviced, permitted and inspected by DHEC, work in a commercial kitchen space, are ServeSafe Manager certified in food safety, and carry liability insurance.
WHAT IS YOUR CANCELLATION POLICY?
Cancellations more than 7 days prior to delivery will receive a full refund minus 3% credit card fees or a 100% credit towards a future order. (excludes Grazing Tables)
Cancellations less than 7 days but more than 2 days prior to delivery will receive a 100% credit towards a future order. (excludes Grazing Tables)
Cancellations 2 days prior to delivery will receive 50% credit towards a future order. (excludes Grazing Tables)
Same-Day Cancellations, Unclaimed Pickup Orders, and Orders that are Undeliverable (due to incorrect address, recipient unavailable, driver unable to access locked building or gate, etc) will receive NO refund.